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Customer Service
Leads Generation
Customer Survey
Telemarketing & Telesales
IT Outsourcing
Our BPO Services
Learn more about all of our outsourcing services
Customer Service
ENVO BPO’s customer service outsourcing services in Malaysia provide 24/7 multilingual support via voice, email, chat, and calls. With ACD, IVR, and caller ID tracking, we help businesses enhance customer experience, improve retention, and optimise operations cost-effectively.
Leads Generation
ENVO BPO’s lead generation outsourcing services in Malaysia connect businesses with high-intent prospects through AI-driven analytics, multi-channel outreach, and appointment setting. Our data-driven lead qualification helps improve conversion rates and lower acquisition costs.
Customer Survey
ENVO BPO’s customer survey outsourcing services in Malaysia deliver real-time insights via phone interviews, email surveys, and AI-powered sentiment analysis. We help businesses measure customer satisfaction, gather feedback, and refine strategies effectively.
Telemarketing & Telesales
ENVO BPO’s telemarketing & telesales outsourcing services in Malaysia help businesses drive sales, qualify leads, and engage potential customers through targeted outbound calls, lead nurturing, and AI-enhanced call tracking, maximising sales opportunities and conversions.
IT Outsourcing
ENVO BPO’s IT outsourcing services in Malaysia offer cloud computing, cybersecurity, and 24/7 infrastructure management to ensure secure, scalable, and cost-efficient IT operations. Our AI-powered monitoring enhances business continuity and compliance.
HR Outsourcing
ENVO BPO’s HR outsourcing services in Malaysia simplify recruitment, payroll processing, employee benefits, and compliance management. We help businesses reduce administrative burdens, ensure labour law compliance, and improve workforce efficiency.
How it works
At ENVO BPO, we streamline outsourcing with a structured, efficient process. Our approach ensures businesses get the right solutions tailored to their needs.
Contact Us
Start by reaching out to our team to discuss your business needs. We assess your outsourcing requirements and identify the best solutions to enhance efficiency and reduce costs.
Diagnose
Our experts analyse your current processes, pinpoint operational inefficiencies, and propose a tailored outsourcing strategy that aligns with your business goals and scalability needs.
Solution
We implement a custom outsourcing solution, integrating advanced technology and expert support to optimise performance, improve productivity, and drive measurable results.
Learn About Our Services
Contact Us Today
Explore our customer service outsourcing solutions today with an award-winning BPO company in Malaysia.