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Customer Service
Leads Generation
Customer Survey
Telemarketing & Telesales
IT Outsourcing
Telemarketing & Telesales Outsourcing Malaysia
Drive Sales and Customer Engagement with Targeted Telemarketing Solutions
Our Telemarketing & Telesales Services
ENVO BPO’s telemarketing and telesales outsourcing solutions help businesses generate leads, increase conversions, and enhance customer engagement. As an ISO 9001:2015 certified and award-winning BPO, we provide data-driven, multilingual, and scalable telemarketing services tailored to your sales and marketing goals.
What is Telemarketing & Telesales Outsourcing?
Telemarketing and telesales outsourcing is the process of using an external provider to handle direct customer outreach via phone calls, focusing on lead generation, sales conversion, and customer relationship management.
Businesses outsource telemarketing to reduce operational costs, improve conversion rates, and leverage trained sales professionals. ENVO BPO delivers strategic outbound sales campaigns, lead nurturing, and customer retention programs to help businesses grow revenue efficiently.
Outbound Sales & Lead Conversion
Outbound sales and lead conversion involve reaching potential customers through targeted sales calls, identifying high-intent prospects, and persuading them to take action. This includes cold calling, lead qualification, appointment setting, and follow-up calls. Businesses use outbound telemarketing to expand market reach, boost conversions, and accelerate sales growth.
Customer Retention & Upselling
Customer retention and upselling strategies focus on maintaining strong customer relationships while increasing revenue from existing clients. This includes loyalty campaigns, renewal reminders, and personalised engagement. Upselling and cross-selling ensure businesses maximise customer lifetime value by offering relevant products and services at the right time.
Multilingual & Data-Driven Telemarketing
Multilingual and data-driven telemarketing combines language-specific outreach with AI-powered analytics to optimise customer interactions. Businesses that expand into new markets require seamless communication in multiple languages, ensuring strong customer engagement. Data-driven insights help refine messaging, targeting, and campaign effectiveness to improve telemarketing performance.
Outsource Your Telemarketing with ENVO BPO
Telemarketing outsourcing enables businesses to increase sales while reducing in-house operational costs. As Malaysia’s leading BPO provider, ISO 9001:2015 certified, and a recognised industry award winner, ENVO BPO delivers scalable, results-driven, and cost-effective telemarketing solutions.
Explore our telemarketing outsourcing services today with an award-winning BPO company in Malaysia.